Terms and Conditions

The Phoenix Movement CIC

1. Introduction

These Terms and Conditions govern participation in services, programmes, workshops, events, memberships, coaching sessions, breathwork sessions, retreats and activities delivered by The Phoenix Movement CIC ("The Organisation", "we", "our", "us").

By booking, purchasing or participating in any service, you agree to these Terms and Conditions.

2. Nature of Our Services

The Phoenix Movement CIC provides wellbeing, personal development, coaching, breathwork, educational and community-based services.

Our services are designed to support personal growth, emotional wellbeing, self-awareness and nervous system regulation.

Our services are not intended to diagnose, treat, cure or prevent any medical, psychiatric or psychological condition.

3. Important Medical Disclaimer

Content shared through our website, social media platforms, workshops, coaching sessions, breathwork sessions, retreats, programmes and educational materials is provided for informational and educational purposes only.

It is not intended as medical advice and should not be used as a substitute for professional medical diagnosis, treatment or advice.

Participants should always seek advice from an appropriately qualified healthcare professional regarding any medical concerns.

Do not disregard, delay or avoid seeking medical advice based on information provided by The Phoenix Movement CIC.

Do not stop, start or alter any medication or treatment plan without consulting your healthcare provider.

4. Coaching Disclaimer

Coaching is a collaborative process intended to support personal and professional development.

Coaching is not counselling, psychotherapy, psychiatric treatment, crisis intervention or medical care.

Participants remain fully responsible for their own decisions, actions, wellbeing and outcomes.

The Phoenix Movement CIC does not guarantee specific results from coaching services.

5. Breathwork Disclaimer

Breathwork may involve physical, emotional or psychological responses.

Participants acknowledge that they are voluntarily engaging in breathwork activities and accept responsibility for monitoring their own wellbeing throughout.

Breathwork may not be suitable for everyone.

Participants should seek medical advice before participating if they have concerns regarding:

• Cardiovascular conditions

• Respiratory conditions

• Epilepsy or seizure disorders

• Pregnancy

• Recent surgery

• Severe mental health conditions

• Any medical condition that may be affected by intensive breathing practices

Participants agree to disclose relevant health information where requested.

The Phoenix Movement CIC reserves the right to refuse participation where it is believed participation may pose a risk to health or safety.

6. Participant Responsibility

Participants are responsible for:

• Providing accurate information

• Informing facilitators of relevant health concerns

• Working within their own physical and emotional limits

• Seeking professional support where required

• Making informed decisions regarding participation

Participants are encouraged to stop any exercise or activity that causes discomfort, distress or concern.

7. Bookings and Payments

Payment is required in advance unless otherwise agreed.

Places may not be secured until payment has been received.

Prices may be amended at any time but changes will not affect confirmed bookings.

8. Cancellations and Refunds

Coaching Sessions

More than 48 hours notice:
Sessions may be rescheduled.

Less than 48 hours notice:
The session may be forfeited and no refund issued.

Workshops and Events

More than 14 days notice:
Refund less any non-recoverable costs.

Less than 14 days notice:
Refunds may not be available.

Places may be transferred at our discretion.

Retreats

Specific retreat cancellation terms may apply and will be communicated at the point of booking.

9. Community Standards and Conduct

We are committed to maintaining safe, respectful and inclusive environments.

We reserve the right to remove any participant whose behaviour is deemed:

• Abusive

• Discriminatory

• Harassing

• Intimidating

• Disruptive

• Unsafe

No refund will be provided in these circumstances.

10. Confidentiality

Information shared within coaching sessions will be treated confidentially unless:

• Consent is provided to share information;

• Disclosure is required by law;

• There are concerns regarding safeguarding, risk of harm or public safety.

Participants are expected to respect the confidentiality of others within group settings.

11. Photography and Media

Photographs, videos and recordings may occasionally be taken during events.

Separate consent will be sought before using images for promotional purposes.

Participants may withdraw consent at any time.

12. Intellectual Property

All materials, resources, recordings, workbooks, programmes, branding and content remain the intellectual property of The Phoenix Movement CIC unless otherwise stated.

Materials may not be copied, reproduced, distributed, sold or shared without written permission.

13. Limitation of Liability

Participation in any service is undertaken voluntarily.

To the fullest extent permitted by law, The Phoenix Movement CIC accepts no liability for any injury, loss, damage or adverse outcome arising from participation except where caused by proven negligence.

Nothing within these Terms excludes liability that cannot legally be excluded under UK law.

14. Accessibility and Inclusion

The Phoenix Movement CIC is committed to creating accessible and inclusive environments.

Participants are encouraged to inform us of any accessibility requirements so that reasonable adjustments can be considered.

15. Changes to Terms

These Terms and Conditions may be updated periodically.

The latest version will always be available upon request and through our website.

16. Contact

The Phoenix Movement CIC

Email: Reanne@Fibro2Phoenix.com

Website: www.Fibro2Phoenix.com

Registered Office: 260 Winchester Rd- Manchester - M32 9PU